Receive your post in Lisbon without renting an office. We accept letters, registered mail and small parcels at our office on Avenida da Liberdade, n.º 67B, scan them, notify you by email and forward worldwide on request. Use the address for banking, utilities, your AIMA dossier’s correspondence channel and as your company’s registered office.
Use this exact format on bank applications, AT correspondence channels, utility contracts and as the registered office of a Portuguese LDA. Your name goes on line 1 (or your company name for an LDA). Everything else stays the same.
Three plans built around three real needs: an occasional letter, a steady stream of correspondence, or a full white-glove postal concierge. Each plan uses the same physical Lisbon address. What changes is how much of the work we take off your plate.
Avenida da Liberdade is the main central avenue of Lisbon. Our office is real, staffed, and registered — not a PO box.
Every piece of mail triggers an email within one business day, with an envelope photo and a quick action menu.
You decide: just see the envelope (Basic), full scan up to 20/month (Standard), or unlimited scans (Premium).
Forward any item by CTT or DHL. We quote you per item before dispatch; postage is always at cost.
The address can be used as the registered office of a Portuguese LDA. Pairs cleanly with our company-incorporation service.
All data hosted in EU data centres. Audit log on every login. We never open mail without your explicit instruction.
Pick the plan that matches how much mail handling you need, then choose your billing cycle. 6-month prepaid is the cheapest option (~20% savings) and does not auto-renew — you actively re-engage at month 6. Monthly auto-renews until you cancel from the client portal at any time. All prices in EUR, VAT 23% applied at checkout.
Prepay 6 months and save ~20% on every plan — the contract ends automatically at month 6 unless you renew. Prefer flexibility? Monthly bills via Stripe each month and cancels in one click from the client portal.
| Feature | Basic | Standard | Premium |
|---|---|---|---|
| Price (excl. VAT) | €15/mo | €25/mo | €40/mo |
| Price (incl. VAT 23%) | €18.45/mo · €110.70 total | €30.75/mo · €184.50 total | €49.20/mo · €295.20 total |
| Billing | 6 months prepaid | 6 months prepaid | 6 months prepaid |
| Price (excl. VAT) | €19/mo | €32/mo | €50/mo |
| Price (incl. VAT 23%) | €23.37/mo | €39.36/mo | €61.50/mo |
| Billing | Monthly · cancel anytime | Monthly · cancel anytime | Monthly · cancel anytime |
| Lisbon postal address | ✓ | ✓ | ✓ |
| Email notification per item | ✓ | ✓ | ✓ |
| Envelope photo | ✓ | ✓ | ✓ |
| Full content scan | — | Up to 20/month | Unlimited |
| Searchable digital archive | — | 6 months | 12 months |
| Physical storage | 30 days | 30 days | 60 days |
| Physical forwarding (worldwide) | On request | On request | Included (postage extra) |
| Portal push notifications | — | — | ✓ |
| Legal review of official docs | — | — | ✓ |
| Can be used as company sede social | ✓ | ✓ | ✓ |
All prices in EUR. VAT 23% (Portuguese standard rate) applies to all clients including non-residents, as the service is rendered in Portugal. International forwarding postage is itemised per shipment based on CTT or DHL quote. 6-month prepaid: contract does not auto-renew — we email you 14 days before the cycle ends. Monthly: auto-renews each month via Stripe Subscription, cancel anytime from the client portal.
You have arrived but you are between rentals, in temporary housing, or in a serviced flat that won’t hold mail reliably. The mailbox bridges the gap.
You spend part of the year in Portugal and part elsewhere. A stable Lisbon address means banks, utilities and government correspondence have somewhere to land.
You are incorporating a Portuguese company but do not want to rent or co-work yet. Use our address as the official registered office until you do.
A 6-month prepaid plan lines up exactly with most academic semesters. No long contract, no hidden renewal.
You hold a NIF for a property purchase, an investment fund or an occasional tax matter and need a place where the AT physical letters can actually reach you.
PIN envelopes, replacement cards, bank statements, ESC/water/internet bills. Anything that demands a real Portuguese address.
No. The address is commercial/postal only — it does not constitute a habitual residence for AIMA residency purposes. For fiscal representation (the legal designation a non-resident needs for tax purposes), we offer a separate service.
Yes. The Basic, Standard and Premium plans can be used as the registered office (sede social) of a Portuguese LDA. Many of our LDA incorporation clients use this address; it is a clean, central Lisbon location with a verified office presence. If you are pairing this with our LDA incorporation service, we set up both in parallel.
Forwarding to any international destination is itemised separately. CTT standard (3–5 days within EU, longer worldwide) and CTT/DHL Express (1–2 days to most destinations) are available. We email you a quote with a payment link before dispatch. The Premium plan includes the handling fee for forwarding; postage to your country is always charged at cost on every plan.
30 days for Basic and Standard plans, 60 days for Premium. After that we securely return or destroy the item with prior notice.
Yes — standard letters, registered letters, return-receipt (aviso de recepção), and small parcels up to 5 kg. For larger parcels, contact us in advance so we can arrange handling.
Avenida da Liberdade, n.º 67B, 3.º B, 1250-140 Lisboa — the main central avenue of Lisbon, two blocks from the Avenida metro station, opposite the Tivoli hotel.
There is no lock-in on either billing option. The 6-month prepaid contract does not auto-renew — at month 6 it simply ends unless you actively re-engage; we email you 14 days before the cycle ends. The monthly plan auto-renews via Stripe each month and you can cancel anytime from the client portal with a single click; the cancellation takes effect at the end of the current paid month.
The 6-month prepaid plan costs ~20% less per month (Basic €15 vs €19, Standard €25 vs €32, Premium €40 vs €50, all + VAT). It is the right pick if you know you will use the address for at least 6 months. The monthly plan is more expensive per month but lets you stop at any time — it is the right pick if you are testing the service, in transition, or only need an address for a short specific event (a property closing, a single AT correspondence, etc.).
No. The Caixa Postal Eletrónica is the Portuguese government’s electronic mailbox used by AT, Social Security and AIMA to deliver official electronic notifications to companies. This service is different — it is a physical mailing address in Lisbon where postal mail and parcels can be received on your behalf. The two services can be used together: CPE for electronic state correspondence, Lisbon Address & Mail for everything physical.
Most banks accept the address as a correspondence address. Some banks (Novobanco, Millennium) accept it as the registered address; some prefer a residential lease. We can pre-check with our partner banks before you commit.
English and Portuguese. The contract is bilingual EN/PT and the team replies in either language.
Yes — Portuguese VAT at 23% applies to all clients because the service is rendered in Portugal. If you are a VAT-registered company in another EU state, contact us about the reverse-charge mechanism (B2B intra-EU).
Plans are prepaid in full and not refundable mid-cycle. The trade-off is the absence of any auto-renewal — at month 6 you keep paying only if you actively choose to.