Journey · Door 08 · Lisbon address

The Lisbon address journey

A service that runs for as long as you keep it. Subscribe, receive your mail, decide what happens to each item, end when you like.

Start Standard, $273.06 See the map

BOCEAN IMMIGRATION PORTUGAL, LDA · NIPC 519043731 · Pay by Stripe

You get: A Lisbon postal address, with each item photographed, scanned or forwarded
Who decides: You. There is no authority to approve it
Timing: Active within 2 business days of payment. Scans in 1 business day
Fee: From $22 a month on 6 months prepaid, VAT 23% added
Not included: Postage and customs, habitual residence for AIMA, a fiscal representative

A journey that does not finish

This is not an approval journey. Nothing is decided by an authority. It is a loop: mail arrives, you choose, and it repeats until you end the plan.

Journey map

The whole path, in order

Seven steps. Steps 4 to 6 repeat for every item. Step 7 is your choice.

01Choose a planDay 1You
02Sign and payDay 1You
03Get your addressWithin 2 business daysReside
04Mail arrivesWhen it arrivesReside
05We tell youWithin 1 business dayReside
06You chooseEach itemYou
07Renew or endAt the end of a cycleYou

See how a case looks in your client area

Step by step

What happens at each step

Choose a plan

You

Day 1

What happens: You pick Basic, Standard or Premium, and 6 months prepaid or monthly.
What you do: Pick the plan. Prepaid costs about 20% less per month and does not renew by itself. Monthly renews until you cancel.
What Reside does: We show prices in USD with VAT 23% added at checkout.
What can slow it down: Choosing a plan that does not scan the full content, then needing scans.

Sign and pay

You Reside

Day 1

What happens: You sign the bilingual contract by electronic signature in the portal and pay by card or SEPA.
What you do: Sign in the portal and pay through Stripe.
What Reside does: We countersign and issue the invoice.
What can slow it down: Skipping the signature. The address is activated only after contract and payment.
In your client area: Signed The contract shows as signed.

Get your address

Reside

Within 2 business days

What happens: We email the formatted address and your portal access.
What you do: Use the address with your bank, the tax authority, utilities or your company.
What Reside does: We activate your mailbox and send the address.
What can slow it down: Senders need time to update the address, so the first envelope usually takes longer.
In your client area: Your address is shown in your Mailbox.

Mail arrives

Reside

When it arrives

What happens: Letters, registered mail, return-receipt items and parcels up to 5 kg. Each piece is logged on arrival.
What Reside does: We receive and log each item.
What can slow it down: Parcels over 5 kg without prior agreement. Dangerous goods and perishables are not accepted.
In your client area: A new item appears in your Mailbox.

We tell you

Reside

Within 1 business day

What happens: You get an email and a portal entry with the envelope photo.
What you do: Open the item.
What Reside does: We photograph the envelope and notify you. Premium also sends push notifications.
In your client area: Received An entry with the envelope photo.

You choose

You Reside

Each item

What happens: Scan, forward, archive or destroy.
What you do: Pick one action per item.
What Reside does: Scan: a PDF in the portal within 1 business day. Forward: tracking provided, postage quoted before dispatch and charged at cost. Archive: stored. Destroy: shredded and logged.
Documents: Full content scan: up to 20 per month on Standard, unlimited on Premium. Not on Basic.
What can slow it down: Storage ends after 30 days (Basic, Standard) or 60 days (Premium).
In your client area: The scan or the tracking number appears in the item.

Renew or end

You

At the end of a cycle

What happens: 6 months prepaid ends and does not renew. Monthly renews until you cancel.
What you do: Renew, switch plan or cancel from the portal. Monthly cancellation takes effect at the end of the paid month.
What Reside does: We email you 14 days before a prepaid plan ends.
What can slow it down: Plans are paid in full for the cycle and are not refundable mid-cycle.
In your client area: Plan status and renewal date in your Payments.

Documents

What we ask for

Very little paperwork. The contract is the only document, and it is signed in the portal.

Documents for this journey
Document	What it is for	Where you get it	Format	Starts as
Bilingual contract	The service agreement for the address.	Prepared by Reside, signed in the portal	PDF or photo	Prepared by Reside
Your name and the use you intend	So we can match incoming mail.	Your own details	PDF or photo	Missing
A company document, if used as registered office	The address can serve as the sede social of an LDA.	Your company records	PDF or photo	Missing

Costs

Who you pay, and for what

Prices in USD. VAT 23% is added at checkout and invoiced in EUR.

Reside fee

Basic $22 a month on 6 months prepaid ($162.36 incl. VAT), $28 monthly
Standard $37 a month on 6 months prepaid ($273.06 incl. VAT), $47 monthly
Premium $59 a month on 6 months prepaid ($435.42 incl. VAT), $73 monthly
Premium includes the handling fee for forwarding

Government and official fees

VAT at 23%, added at checkout

Third parties

Postage, quoted per item before dispatch and charged at cost, by CTT or DHL
Customs charges, billed at cost

Timeline

Time frames to expect

Short and fixed. Senders, not us, decide when the first letter comes.

Within 2 business daysAddress active
After payment and signature.
Within 1 business dayYou are notified
Email and portal entry with the envelope photo.
Within 1 business dayScan ready
As a PDF in the portal.
30 or 60 daysPhysical storage
30 days on Basic and Standard, 60 on Premium.
14 days before the endRenewal reminder
For 6 months prepaid. Monthly renews until you cancel.

What comes next

What it pairs with

NIF with fiscal representation your tax number, to which the tax authority's letters will come.
Portuguese company use the address as the registered office.
D7 visa mail while you settle. It is not a habitual residence for AIMA.

Honest risks

What most often goes wrong

Using it as your habitual residence. It is a commercial mailing address and cannot on its own be registered as your residence for a permit.
Parcels over 5 kg without agreement.
Expecting a refund mid-cycle. Plans are paid in full for the cycle.
Letting storage run out. After 30 or 60 days we return or destroy items with notice.
Assuming every bank accepts it. Some prefer a residential lease for the main address.

Glossary

Words you will see

Sede social: The registered office of a company.
Caixa Postal: The government's electronic mailbox. It is not this address.
SEPA: The euro bank-transfer system.
Habitual residence: Where you live. AIMA needs a lease or deed for it.

Questions

About this journey

What happens to my mail if I stop?

Items in storage stay for 30 or 60 days after the cycle ends, then are returned or destroyed with notice. New mail is returned to sender.

Can I cancel any time?

Monthly: cancel from the portal, effective at the end of the paid month. Prepaid does not renew by itself.

Can the tax authority write here?

Yes. Physical letters to individuals can arrive here. Companies are mainly notified electronically.

Can I switch from prepaid to monthly?

Yes. Do not renew the prepaid plan and start monthly.

What about VAT?

Portuguese VAT at 23% applies to all clients, because the service is provided in Portugal.

Back to the service page

Open door 08

Get your Lisbon address

Standard, 6 months prepaid, is $273.06 including VAT. Prefer no commitment? $57.81 a month.

Start Standard, $273.06